After going here a little over a week ago with family to blow off a gift card we had, I can satisfactorily say that it was better than the very low bar I had set for it. The service was great and on top of all of our needs - always very pleasant despite the fact that the entire front of house seemed like it was staffed by teenagers at the local high school.
The food was to be expected - microwaved and heavily sauced - exactly as I had expected out of a chain. I'm also surprised that the Jack Daniels specialties are still continuing. Hasn't this promotion been in place for 20+ years now?
I will stop by again if I am in the area to see a movie and if I have a gift card or coupon needs to be used up, but for no other reason. Crocker Park has far better choices available for either sit-down or fast casual options. When the next round of construction completes, I wouldn't be surprised if this part of Crocker Park complex is looked at for a demolishing/rebuild. When that happens, I look forward to saying goodbye to Friday.