Giovanni is amazing - I easily give him 5 stars! I called last minute wanting to go blonder and he was able to stay late in order to get me in before my trip. My hair had been ruined (bad ombre) from a salon with bleach, and he took the time to sit and talk to me about my hair and what things I should do in order to get it to the place I wanted it. He was very honest with me about my expectations vs. reality and was able to cut off the dead hair and use color rather than bleach to get me closer to the blonde hair I was looking for.
As for the other staff, the owner is very sweet and helpful. He offers me tea and water every time I come in. The reason I only gave a 4-star-rating is because there have been some issues with receiving my Pure Privilege Points two separate occasions because I buy product from this local frequently.
As for the salon itself, they are in the midst of making changes within massages and facials. I have never gotten any other services (as they do offer nail services) done besides hair. The salon has been clean and organized each time I have come in. The shelves are also stocked with the Aveda product as expected.
Overall: I would definitely recommend this salon to anyone :)