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| - Our air conditioning upstairs went out 3 months after buying our house. Luckily, we have a home warranty from Landmark. Filed a claim, 15 minutes later, they call saying they are going to contact their local AC repair contractor. 15 minutes later, R&R calls and we schedule an appointment same day!
They were very professional. They came out, figured out what was wrong, explained it clearly to my wife, and then worked with Landmark to get the claim approved within 24 hours! Because this was on a Friday, we had to wait until Tuesday next week to get the new unit installed. Again, R&R was on time and professional. Their contact, Mindy, was very helpful, very nice, instructive, and spent a lot of time with me on the phone making sure my questions were properly answered.
The new unit is quiet and I would imagine much more efficient. Lucky for us, our home warranty covered everything but the $60 initial service call and a connection they recommended we replace.
They also told me they would fill out the warranty information for us and send it back to the manufacturer of the AC unit. Awesome!
I would recommend them to anyone who needs any work done. Very impressed.
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