We should have known from the parking lot but decided to keep going in. We shouldve known by the sign hanging down in our faces as we walked in, but we kept going in. We shouldve known by the taste of the water (we think they got it out of the urinal) but we ordered an appetizer anyway. Heres the thing....coming from a longtime server/ bartender, these things can usually be overlooked in a new place. After tasting the water, we decided to not order a drink and taste our appetizer before going further....see...we started getting it after awhile....the cheese crisp was so overcooked that the cheese was hard and had burnt bubbles on it.I would NEVER have served that at my restaurant nor would my chef allowed that to go out. As everyone else stated, the chips were ok but salsa was horrible. I asked the server for something hotter and he said, "Oh, I have something for you" and then never brought it. We just asked for our check and left, careful not to hit our heads on the 5 foot sign hanging down in front of the front door.