Terrible experience. I walked in and asked for a polish change on my hands with just regular polish, not gel. They made me sit and wait for over 30 mins even though there were women who worked there not doing anything. Then they moved me to a mani station and made me wait another 10 mins. The women were very unfriendly.
Finally, once a woman finally came to do my nails, she used the same tools on me that she used on another customer sitting in the station directly in front of me. I was desperately in a rush, especially after all this time waiting, and had to have my nails done for a performance in the next few hours so I refused to let her use the metal tools on me and only let her file and polish my nails. I asked for square shaped nails and i had to fix them afterwards since they were far from square.
At the end when I tried to get up to go to the drying station she said I had to wait with the little fan at the mani station for 10 mins before I could go to the drying station that had absolutely no people there. Which is ridiculous in my experience. Finally, she said that my polish change was $8, I handed her a $10 bill and she didn't even ask if I wanted change. I was going to tip her anyway but I think it is courteous to always ask if a customer wants change instead of just assuming. Don't go here, there are so many better nail salons in Charlotte!!!!