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  • Second time having a negative experience at this location. I guess since I don't have a beard, I don't fit in at this one. My wife and I order an Iced Tea and a Chai Latte. After the tall younger guy with a beard rang me up (I think his name was Ryan) and I paid the $8 our little 3 yr old picks up a bag of popcorn. We went to take it away from her, but at the expense of the other customers let her hold onto it so she didn't scream and cry. We told him we would put it back or come back and pay for it. We sit down, and she wants the popcorn. I open it for her and give my wife the $1.25 to pay for it. At this time there is a line out the door so I figure we'll pay for it when we are done. "Ryan" calls out a drink as it is ready for a customer, and also calls us out, loudly... "Hey, I told you I didn't ring those up yet! You have to pay for them!" 1. I spend a grand a year easy at Starbucks, and probably make this guys weekly salary in a few hours, I think I can afford a $1.25 bag of popcorn. 2. Can you say it any louder and try to embarrass us anymore? 3. She's 3 yrs old! 4. We told him we would either pay for it or put it back. I realize he is just looking out for theft, but come on! We are 35 yrs old with a kid. One rude experience, (which I had) I'll give you a second chance. 2nd... I'm done.
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