I had a great experience here today. I called and made an appointment to go in 20 mins later (luckily they were available) I walked in and showed them a picture of what I wanted. One of the girls told me prices and different options just incase I didn't want to spend too much. The lady that assisted might have been new or new to the almond shaped nail but the other girl was helping and guiding her through it. I'm totally ok with that as long as they come out good ;) I was being such a pain because there where so many options lol they were very patient with me and didn't make me feel like they were talking badly about me. I am definitely going g back and