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  • I'm 25, live across the street from an Arby's and I've never been to one until the other night. The Pros: they have a chicken cordon bleu sandwich. Need I say more? Haha it was very fresh and hot when I got it which was nice. The curly fries are delicious, especially with their SAUCES! I had never had Arby's sauce (their version of BBQ sauce) and I put it on absolutely every bite. I also enjoyed their Parmesan Garlic house chips that are made daily, they're a little over a dollar, but quite delightful. The cons: Their customer service is terrible. There was no one there when we walked in at night, just two employees drinking the bottled sodas that they offer. It took them 4 minutes to turn around and that's after I, the customer, greeted the employees. The response instead of a "hey welcome, what can I get for you?" was a sigh, blank stare and hand on the register. Um, I'm guessing that means you're ready to take my order? Rude rude and more rude. Who is the hiring manager here and why do they suck at their job? I'm just saying. I won't be back. Customer service and food quality should go hand-in-hand, Fast food or fine dining alike. This place isn't even close to having subpar service. I'll save my breath and go to the jack in the box across the street. 100x better service.
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