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| - Gotta say, I wasn't expecting a lot from this place, simply based on the surrounding circumstances.
A gentleman backed into the back door of our minivan while we were sitting parked in a shopping center lot. He had a questionable paperwork on what appeared to be a fly-by-night insurance company. The vehicular damage appeared superficial, and no one was injured, but we did notice the rear passenger side "dragging" afterward.
Dealing with the insurance company was iffy, so I really expected their repair shop to be a bunch of crooks, too.
How wonderful it can be to be wrong!
Rick greeted me and talked over the details of the incident immediately, no- nonsense, and no runaround. He personally inspected the van, and even brought me into the back of the shop to show me the culprit of the dragging - a broken suspension! Sadly, it wasn't related to the incident. It did add a considerable chunk to repair costs (which were reasonable!), and the van isn't worth the amount it would have cost to keep her running safely. Rick generously agreed to allow me to store the van at his shop for a few days while we figured out what to do with it. He went above and beyond that, making sure we got a good rate on a rental for the week, since insurance would not be covering repairs after all.
Although my experience with Atlas didn't involve any of their body work, their ethic has proven to be wonderful. I can only imagine the quality performance you will receive from the guys here, and strongly recommend the shop based on their honesty, openness, fair quote, and willingness to work with the difficult case I gave them.
Thanks, Rick (and crew)!
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