You never get a second chance to make a first impression.
So I got up extra early to attend the grand opening of this store in Scottsdale, AZ yesterday morning before I had to head into work. The special event I RSVP'd to online was suppose to start at 9 a.m. Saturday morning and...
"The first 50 customers in line will receive free DJI giveaways and exclusive discounts on DJI products!"
and the chance to win....
"a DJI Mavic Air, Spark, Osmo Mobile, Goggles, T-Shirts, Backpacks, Hats, and other Swag!"
Sounds great right? It would have been if they had their @#%$ together.
9am rolls around and after being in line for and hour their crew comes by and tells us they are still getting set up and it will be another hour till they open.
It seems like their store runs much like their notoriously horrid customer service and warranty departments I had heard so many negative things about. What good is an RSVP when the host can't even open on time and not just the store but the parking lot in front of the store where people could at least get out of the AZ sun and get some water or use a bathroom.
I drove across town for this and had to leave and give up my spot in line after an hour of waiting to make it to work. I didn't get to enter into the drawings or have a chance to win any prizes or test their products.
I can't recommend this company at all at this point.