Worst customer service ever ! I came to the store with no network in my phone , 3 guys tried to figure it out and nobody of them didn't know what to do, after they spent my time they told me to go home save all my pics and other stuff I have and reset my phone .. they said try to do it yourself at home and hopefully it's going to work , I left the store while they making fun of me .. unbelievable stuff.. What a shame for T-mobile