The staff is so friendly and very helpful. They took the time to talk to me on the phone about switching to their location from a different animal hospital. It was very refreshing to walk in and have such a pleasant staff at the desk and on the phone. The doctor did an excellent job, he was very gentle with my puppies. I really appreciated that the doctor asked me if I would like for him to do their shots in the back, or in front of me. I'm very glad I switched to this Animal Hospital!