Although this facility didn't end up being the best fit for my father (he had a higher level of care they could provide) I found the staff and facility to be really wonderful. They have a lot of caring and skilled people who work here and they were all incredibly helpful for my father but almost more so for my sister and I. We had a lot of relief knowing my dad was 100% cared for here, don't let the other bad reviews here scare you. This place is legit.