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| - We went to Buffalo wild Wings on FLW Blvd in Scottsdale for my sons birthday. We frequently have discussions about who has the best wings, and tonight BWW would have my vote. But that's not why I am giving them a 5 star review.
We had 9 people in our party and our waitress Sam, did an incredible job. She was not only attentive but also cheerful, outgoing, helpful, and spot on when it came to our order. While you would think these attributes are to be expected in the hospitality industry, it is far too often not the case. What seams to be the norm now days is a sense of entitlement when it comes to gratuity. The waiter and/or waitress expect a 20% gratuity, which I am happy to pay when the service warrants it. My wife and I are both from the restaurant business. I put myself through college on tips so I understand the potential and also the value of good service. In this case, Sam did an excellent job, so much so I believe it is worth taking the time to acknowledge it. The food was served hot, in a timely manner, and everyone received exactly what they ordered.
Thank you to BWW and Sam for making my son's birthday experience a great one.
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