| rev:text
| - We are so, extremely fortunate to have a facility of this kind available to us. I am from a small city in northwestern Ontario. At the time I was living there, there were two viable options if you fell ill:
1. Book a doctor`s appointment
2. Go to emergency
In Calgary, we are so fortunate to have not only doctors by appointment, but walk in clincs, urgent care clinics AND hospitals.
I got a frantic text from one of my best friends asking me to come and get her, because she was a mess. She was diagnosed with strep throat the day before and was given antibiotics, but she was feeling a lot worse despite a day in bed, tylenol, plus the antibiotics. She had a fever of almost 102 and she felt extremely crappy and in a lot of pain.
I have also had chronic cold/flu symptoms for the last month, and I am on day 8 of 10 of antibiotics, still not well, so I took this opportunity as a bonding experience to help out my pleading friend, as well as possibly follow up on whether I need another 10 days of antibiotics.
During our four and a half hours at Urgent Care, this is what worked well and didn`t work:
What worked well:
1. Facility was clean
2. Every person I dealt with (nurse at check-in, clerk at triage, nurse when I was in my waiting room, AND the doctor) were all SUPER friendly and nice. If you read some of my other medical reviews, you will see that is not a consistent experience, so I was impressed by that. I'm a nice person, so I like dealing with nice people.
3. It is evident they know what they are doing, because they obviously prioritize patients. Poor Marnie for strep, kept getting bumped for heart conditions, or more severe. It was unfortunate for her, but it is also comforting to see that they are on the ball.
What didn`t work:
1. My parking was $16. I understand that building is on expensive inter-city property, but c`mon!
2. I saw a doctor (by fluke) within two hours, but my friend never did. She eventually gave up after 4.5 hours and is going to try again when she is better prepared for an even longer haul.
All in all, this is a top notch facility. It is unfortunate my friend didn't get to see a doctor when she likely needed one more than I did. However, the reasons for it, in my mind, show that they are on the ball.
They were also fantastic at communicating, bringing her glasses of ice and advil to help ease her symptoms during her entire stay.
If you have to go, at least I feel comfortable I am in good hands.
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