I have had 2 vehicles damaged while in service at this one location within a 1 month period. They scratched my wife's paint while attempting to do a tint job. They had to repaint the entire door! This resulted in a sub par paint job that looked nothing like the rest of the car. They had to paint it again! It will never be the same as when we bought it. We were pretty disappointed in the professionalism.
Then I purchased a Limited edition brand new M2 50k+ and the exhaust started ratting so I took it in for service. The next day they called and left a voicemail saying I should come "take a look" as their employee had backed into it in the service bay. I go down there to find the entire passenger door and front fender are so damaged you can't open the door! I look at them like "so how are you going to handle this?" I had to end up arguing with the GM for 2 months to get them to actually do anything which resulted in me losing my limited edition car! They always put me on the back burner forgetting I'm a customer who gave them 50k+ and riding around in a loaner vehicle and paying for a M2 that I don't have. Horrible management at this location and a huge disappointment for Hendrick. 2 vehicles damaged at one location??? That's not just a coincidence.