The new renovation may have made some space but not much. There are more outlets for laptops and it looks like people have noticed (there is usually a half dozen laptops at any one time). The end result is that is hard to find a spot to sit.
They do their best to keep up with all the traffic but there is still a 4-5 person wait in line on average. There is a Starbucks kiosk in the Safeway if you just want a quick in-and-out and their line up is maybe a couple of people at the most and only on occasion.
A drive-thru might be better for this location, especially with the population density to increase in a few years with the University City condos coming in. In the interim, the mall could make more accommodations for their demand by adding more tables in the mall. Someone could easily take over the old Hula Juice shop across the way and make some money.
Parking is terrible. It should really be parallel parking in front instead of perpendicular parking on a major laneway. Maybe in the next version ...