I am completely disgusted with this gym. My boyfriend has been a member for over 3 years and has an auto pay feature for his monthly billing. Three months ago his credit card # was renewed with a new expiration date. Since the card # didn't change he didn't realize he had to update with Gold's Gym. Last week we received a phone call from a collection agency telling us we were delinquent on our account for over $300. Gold's Gym never tried contacting us to let us know there was an issue with the billing or to ask about where we have been. NOTHING was ever said. When we called Gold's Gym they said we could settle with them but there was a $25 late fee for each month on top of what we owed them. They were very rude about the charges and said "It is what it is". Are you serious??? He has stated he will never attend that gym again and we are looking into our new membership at Life Time Fitness. The people who work at this gym SUCK!