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  • This is specifically for the service department at People's Mazda. I would give negative stars to these jokers if I could. While navigating through one of the countless construction areas here in town, my wife had to go over a trench plate that was laid completely accross the driveway to her office. It turns out that the construction people had not removed the loop used to lift the plate and so it dinged against the bottom of her car's chassis. After that, her car started making a horrible screeching sound whenever the AC was turned on, so she took the car into the service department at People's Mazda to see what was going on. They reported that the entire AC compressor had to be replaced, which would run upwards of $2000! She told them that she'll have to think about it and went back home. They told her that they'd hang onto the part that was causing the noise, but that she needs to get it taken care of ASAP. Oddly enough, the AC was working just fine on her way home, so I decided to go to the service department myself to retrieve the part that they had removed "For her safety". It turns out that the part they had removed was a metal shroud that covers the AC Compressor and it was just slightly dinged! I fixed the damned thing myself by straightening out the dent with an 8 dollar mallet and it's working great to this day. I just could not believe that these shady mechanics would try to take advantage of my wife like that. 1) They decided to take off the piece meant to protect her car "For her safety" 2) They had the nerve to suggest to her to file a bogus insurance claim to have repairs done that did not need to be done and probably would not have been done anyway! This is the kind of behavior that gives honest mechanics a bad name. I cannot stress enough that people should avoid this place like the plague.
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