Dr. Caroline Pierce is my primary physician at Mecklenburg Medical Group, and she's awesome. She makes you feel very comfortable and at ease, and you can tell she actually cares. Usually at the start of each appointment, she comes in to talk to me about why I'm there, etc., before examining me. One time I had a serious health problem and she helped get me into CMC quickly for some tests, so I didn't have to wait in the ER. Then she called me later that day with the results, which was impressive. The staff at her office isn't always the friendliest, but if I call with an urgent need for an appointment, they always figure out a way to get me in.