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  • If I could give ZERO stars I would! Stayed here from January 19th-22nd. Room had been paid for prior to arriving. When I checked in, we were told if we used any of the amenities it cost 29.99 extra/day. I asked the guy because according to the website, you get free wifi. He told me if we used the wifi we would be charged the fee. He couldn't even give me a good explanation and I asked 3 times, how do you advertise something is free and then add that to someone's bill each night. Therefore, we choose to uber everywhere instead of using the shuttle that apparently was included in the MANDATORY fee, went without using the wifi (which is advertised as free), did not use the gym area, and went without as much as a cup of coffee to avoid getting charged the 29.99/day. When we went to checkout, we were charged the 29.99 for every day we were there. I explained to the guy at the desk that we were told IF we used those things we would be charged, which is why we continued to avoid it all weekend. He told me that when we arrived, the supervisor was the one that checked us in and he would not tell me that. So I guess he was calling me a liar. He then told me to pull up the reservation confirmation so I did. It does say there is a resort fee, so I told him that's exactly why I asked the guy about it when we checked in. That's when he told us IF we used those things we would be charged the fee. Funny thing is, on the reservation, they say the fee is 25$ when I got a printed out bill, they charged 29$, interesting to me. How many have not even paid attention to that and they just screwed them. Lastly, this place is old and outdated. Not to mention there is not even as much as a microwave or small coffee pot in the room. Could have stayed at a Super 8 with better customer service, more honesty, and not being called a liar. Just know that everything on their website is overdone. Rooms are not that nice, pool and surroundings are not that nice, and hidden/inaccurate fees you will be charged for no matter what they tell you initially. WATCH OUT FOR THE AMOUNT THEY BILL. ITS INACCURATE.
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