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  • The popcorn is really good, which is great because I really like popcorn. I bought a bag of the Chicago mix (caramel, butter, and cheddar), which is one of my personal faves. However, I was a little disappointed in their service. It was my first time in the store and I was shocked that I wasn't greeted when I walked in. There was a young woman with dark hair helping 2 other people, she looked at me and then kept helping the others like I wasn't even standing there. I wasn't even asked to "wait one minute someone will be right with you", nothing. I actually thought about walking out, because I felt so awkward just standing there in the middle of the store with no one helping me, and there's no popcorn on earth worth feeling unwelcomed in a store. Finally, an older woman came from behind the counter and helped me, and she was pretty nice. She mentioned that she had been working there for 3 years and that she loved it. I tried making small talk to soften the awkwardness, but it just wouldn't go away. Maybe it was an off day? I plan on going back to try more flavors and to gauge their service a bit more. I'm a loyal customer and if you're good to me, I'm even better towards you. I'll be updating this review soon.
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