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  • I had a fantastic experience at this location! I am a conscientious shopper due to my limited budget as overtime college student. However, I had been in dire need of a new wallet and wanted to splurge a little bit for better quality to last a great while. I was tired of cheaply produced products and wanted something that was genuine, elegant, and timeless. I did a Google search and KSNY popped up with the most beautiful accessories and EXACTLY what I was looking for! That is until I looked at the price =( I needed a small, fairly thin wallet for holding cards which were priced well into the mid $100's range (a few wallets were in the high $300's!). Clearly, this was not a smart choice at my economic status and I wasn't too surprised, because... well it is Kate Spade. I was still extremely bummed since I had immediately fell in love with the brand already. Luckily, not long after that, I was at the Premium Outlet Mall and saw that they were having this AMAZING SALE of 50% OFF EVERYTHING (except new arrivals, Parfums, and stationary)!!!! Ummm, yes please!! As soon as I walked in, I was warmly greeted by an associate and escorted to the wallets. He even grabbed one that he figured I would like based on what I described! And it was the perfect one for me (and about 60 bucks! SCORE!), but after looking around at the other selections I found two other colors that made my choice a lot harder. That's when another associate came in and helped me narrow it down with her excellent expertise. Even the check out process was seamless and the associate checking me out even welcomed me to the "Kate Spade family" when I revealed it was my first purchase with the company. Everyone I came into contact with was sweet and helpful. EXCELLENT CUSTOMER SERVICE! There were so many beautiful items there and I was tempted to also purchase a cross-body purse that was on clearance with the addional 50% off. But I had to stay focused and purchase only what I needed, which was very hard! The store was bright and beautiful, well organized, and clean. The layout was efficient and easy to navigate. My total experience was so fabulous, I plan to return to this location in the future when I can treat myself or when they have another awesome sale! Thank you for the best 1st time shopper experience!
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