2.5 stars - massive portions still, but the flavouring for their chicken on the rocks is definitely off. The chicken wasn't seasoned at all, the rice wasn't the delicious garlic-y fluffiness I'm used to, and it was swimming in a sea of sauce. Don't get me wrong, I'm definitely the type who drenches my food with sauce, but it felt like the whole thing was unseasoned.
It's the first time in a while I had to actually use the salt shaker so I wouldn't be eating bland spoonfuls one after the other. It was especially disappointing because I brought my boyfriend here who's a huge fan of shawarma and the food just wasn't up to standard. You're better off ordering from Taza, which definitely tastes better than this Osmow's.
If you don't enjoy bland chicken and rice, avoid this place. But if you're just looking for massive portions of food with no regard for taste, you're at the right spot.