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| - Another fantastic experience at this Keg. My group was greeted by the hostess immediately upon entering. She was very polite and just what I expected at this location. Cutting it short, we all ordered a rib steak dinner that was probably the best that I have tasted in a long time. Like my last experience, my steak was a little under cooked. I asked for medium rare but it came out to be rare. I spoke to my server and the manager (Andrew) quickly came over to apologize for the mishap. In fact, my cousin's steak was also under cooked, so he was extra apologetic about it. It was no big deal to the both of us - we just wanted to finish our food, so heating it up would have sufficed. But Andrew went beyond what was required and brought us both a brand new meal with all the sides filled. The steaks were medium to medium rare the second try and it was absolutely delicious. My friend's steak was made to perfection, except he still had tin foil on the bottom of it. We notified Andrew again, so something like this won't happen to someone else that's not as forgiving. Like I said earlier, we didn't mind any of it - we just wanted to finish our dinner. Andrew was clearly worried about our experience that evening, as he came back a few times after to ask what else we wanted. We just responded by saying, "we're ok Andrew, don't worry about it".
So by the end of the night when our stomachs were full and ready to leave, our server handed us a dessert menu and said, "if you guys are interested in dessert, let me know... And it's on us". Originally I wanted to say no because I was so full. But as a Yelper and major foodie, I decided to take up the offer. I ordered the brownie fudge sundae and it was the most mouthwatering and flavourful dessert I have had in quite a while. It was a simple dessert, but they made it in such a way that I could not resist.
Great job, team Keg! Keep up the professionalism and great service. I WILL be back!
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