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  • Decided at the last minute to book a room for the weekend in Scottsdale for the weekend birthday celebratory of a great friend. Since we have points with Hilton, this resort was a no-brainer. It's close to Old Town; cool restaurants; Fleming's Steakhouse is attached and that is always a win-win; there's a nice gym; infused water; nice decor and on-the-spot room service. The pool could be larger and it's filled with children; a renovation to that would be a plus, give them their space and the adults their own, too. But, lots of shade and umbrellas, even on a 112* day. The pool bar is hit and miss. The first guy, Alex, is amazing. He was alone running the pool bar and serving the pool guests at their loungers; very nice, attentive and eager to please. The next guy, complete polar opposite! David could learn from Alex! David doesn't do friendly! In fact, David is down right rude. I would say renovate the pool & add some cabanas for rent; another pool bar or at least some help for Alex , ( but not David :) ) ; and add some more options on the late night room service menu which goes : desserts; coffees/teas/alcohols; kids menu . But, it's still a solid 4 star for me because all else was done so well. From valet to check in, to breakfast delivery to dinner to concierge services . Good job Hilton
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