Honestly the worst customer service I've ever received. I was placing an order for a friend, and it took 30 minutes because I kept getting transferred back and forth between customer service reps who could not figure out the address for some reason. Then I specifically asked for the delivery person to please deliver to his apartment unit due to mobility issues, yet received a call from the driver that he was "in the lobby and would not be going upstairs". Again, I asked for him to please deliver up to the unit, as it would not be convenient for my friend to go down to the lobby. Still a no-go, and eventually my friend's NEIGHBOUR had to go downstairs and pick the pizzas up. The drinks were missing from the order, but they still had to pay for them because "it was on the receipt".
Since when did delivery mean dropped-off-in-your-lobby? Why are we tipping $10 in advance for subpar service? Why are we paying for items we did not receive?