Let me first start by saying that I, like everyone else, don't really enjoy having work done on my teeth or mouth.
With that said - I was informed by my awesome dentist (Power Ranch Dental) that I needed to have my wisdom teeth surgically removed. Oh fun! Because that is exactly how I wanted to spend the end of April!
Well let me tell you - it was GREAT. The entire staff at Sonoma Oral and Facial Surgery are great - especially the doctor and the dental assistant. I felt comfortable through out the entire consultation - even when the dental assistant joked "we haven't killed anyone... yet" (for anesthesia you have to watch a consent video)
When it came to the day of the "big pull" everything went as planned. My molars were pretty empacted but the surgery was a resounding success. Absolutely everything I was told would happen, or I would feel, was 100% accurate. No surprises.
My follow-up appointments have also been great. I healed well and no longer have pressure pain in my mouth.
I wasn't going to write a review initially. I loved everything but since most of my reviews are positive I thought I needed to chill a bit. What made me write this review is that I got my EOB in the mail from the insurance company and noticed that I had paid about $90 more the day of service than I was supposed to. I've dealt with this in the past and every time I have been told one reason or another why the extra I paid was really supposed to be charged.
Much to my surprise, and elation, when I called I was told "we noticed that yest yesterday when we got the paperwork from the insurance company and we have already processed your refund." How cool is that? I have NEVER been that lucky. Usually I have to fight with the doctor to get my money back. (My wife is a medical biller so I know the game)
So that's it. If you need these guys you will be in EXCELLENT hands - literally!