The last 3 times, I've come here out of convenience, and the service was horrible - very horrible. Still, the food was actually good. So, I refrained from doing a bad review because I know how customer service jobs can be. Tonight, I was quite pleased to see that they had hired more people to handle the counters, and the service was exponentially better all around. Everyone, even the ones not having to deal with customers, seemed to be pleasant with each other... and it's 6:00pm on a Monday night... aka Monday Night Football! They are very busy, but pleasant!