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  • I visited twice on a recent trip to Toronto with my boyfriend. The first time the food and drinks were tasty and server was very attentive and nice. Our second visit, however, was totally different, otherwise I'd probably give it a 4 or 5 star rating. At first, we were seated in front of a TV which wasn't showing the NHL playoff, so I asked if it was possible they move us else where, which they reluctantly did. After this happened, I overheard the server complaining that we had been moved from his area to another so he wouldn't serve us. The other server told him she was fine with him serving us in her section, so she wouldn't be serving us. We assumed they'd sort it out amongst themselves and someone would serve our table. Stupidly we waited 35 minutes - still nothing, not even a drink order. We chose just to get up and leave as we didn't want to spend any more of our money with a company who has so little respect for their customers. If they didn't want to move us to another section, we would have accepted this, as from our previous experience days earlier we really enjoyed the food and wanted to have it again. Such a shame, the place has potential but they might want to consider how their staff are treating their customers.
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