I worked at this sears location from 2005-2010 and the people I worked with (many who are in management still) are the best of the best and like family.
My parents first credit card when they got married was a sears card and they've sworn by kenmore ever since. They always get the warranties on the appliances they purchase and they have yet to need a new washer, dryer or refrigerator since their original purchase in the 80's. the purchase agreement you can get at point of sale and renew for years to come have paid for any repairs or replacements they've needed.
I am now a homeowner and have all of my appliances from this store in particular and kenmore brand - no exception. The prices are fair and the warranty is unbeatable.
I'll be a loyal customer for life.