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| - Outstanding Customer Service, even long distance!
I purchased several pairs of gorgeous stockings in preperation of the Christmas/ New Years' Party season. I live in San Deigo, we were visting Vegas for our Wedding Aniversary. I shop another store at Mandalay Bay on every trip. I saw this new shop and was so impressed with selection, I had a ball. The Sales staff were courteous and very helpfull.
I had an issue with a pair of rhinestone studded stockings I had hoped to wear for New Years Eve. The manufactor didn't even come close in the sizing. I believe I can speak to that since all the other pairs I purchased Made by a different brand, fit beautifully, except for this one. Thank goodness I had back -up!
When I regained my composure, finally. I phoned the Sock Market a told them of the situation and see if anything could be done for a return or exchange. I was sooooooo pleasently surprised to be told by the staff that they could do an exchange through the mail (with postage) refunded.
They even phoned to tell me that they had recieved my return and would be sending my item and postage refund ASAP. This was less than a weeks turn around, I was so happy to get the phone call, just as an extra step by their staff. Amazing!!!!
So the Sock Market is on my shopping list forever, it is the people behind the socks that have sold me on the store.
People do not hesitate to check them out, and give yourselves plenty of time, it's a blast.
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