Got delivery, 2 large pizzas and 2 orders of wings. Took second bite out of the extra cheese slice and a long hair was baked right into the cheese, GROSS! I then call them to complain and they kept me on hold for 10 mins, not to mention the girl who answered was very rude and tried to make me sound like a lier! Really!?? Like I don't have better things to do with my time. Owner then gets on the phone and tells me this is impossible. Just Wow!!!! I know things like this can happen but at least just own up to it apologize and offer me a refund. I had to tell them I wanted my money back just for the 1 pizza. They finally agreed then about an hour later send the delivery guy back with a new pizza. Thanks but no thanks, my appetite was already lost at that point! I will do my pizza business at Luckys pizza from now on!