I went here about two weeks ago in a rush and they had me in and out in 20min. I didn't ask for a shampoo or style but my hair cut still turned out great. I had an A line hair cut done after I screwed up my hair cutting it myself and Monique was really nice along with Maya and the other two stylists. They talked to me throughout the whole thing and answered all my questions. I definitely will be coming back for my color, I plan on getting a blonde balayage done in my hair. I've while it's this short. I've been to supercuts up the street by Riverview and the atmosphere was very depressing and my stylists acted like she was too good to speak to me. So these girls were definitely a breather of fresh air when it came to hair stylists.