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  • NO. Just No. Lacking in attention to detail. Every phase of every project had an issue that had been "forgotten" or just flat done incorrectly. For example. Upon the installation of an expensive new pool filter that we bought from them, they reinstalled the Inlet and Outlet lines -BACKWARDS (this was done by the owner personally). This caused my gas heater to back pressure as soon as I turned the pool on! My first thought was, this is the example of "30 yrs" of experience? Amateur mistake. He had to return and correct the error. There were other issues as well. When the new Coverstar pool cover was installed the team forgot to leave the special tool that came with the cover. The tool is used to REMOVE the cover in the spring (as well as adjust it if needed throughout the winter). This tool is a crucial item. This is a big mistake. They returned later to give me the tool, but only after I brought the error to their attention. Maybe this detail wouldn't have been missed if the owner hadn't left my job early to get to another job? Lack of attention to details. Just avoid. Read reviews on BBB and Angie List. I am not alone.
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