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  • Absolutely the best experience I've had at a Verizon store. From the moment I walked into the store to when the guy that was helping me opened the doors as I exit, everything was 100% perfect in my opinion. As I was online checking the status of my bill on Verizon, I saw that I was able to do an early upgrade. I looked over the new phones and was very interested in the Pixel 2 XL, so I decided to stop by a store and see what hey could do for me and an upgrade. I honestly was just going in to ask questions and would come back if I found what I really wanted, but things went so smoothly and quickly that I decided to just do the upgrade right then and there. The young man that greeted me when I first came in, signed me in and then asked how he could help me. I asked about my account and the upgrade. He gave me the info that I needed and then showed me the smartphones that I was interested in. Since I take so many pictures on my phone, it was important that I get a phone that would take clear and good quality photos. He recommended the Galaxy Note 8 and the Pixel 2 XL. I ultimately decided on the Pixel as the quality of the photos were slightly better. The guy helping me was very knowledgeable and when I asked a question he didn't know, he didn't just give me a guess question, but went to talk to his boss and gave me a direct answer. He always verified everything before putting it into the system. He told me of the bundle savings that I could get with my phone. Told me of the specials that they had running at the time and made suggestions. He was ever pushy or made me feel like he was trying to get me to buy items that I didn't really want or need. He was very efficient and got me out the door asap. He was a quiet person, but very friendly and spoke very politely and professionally. I wish I could deal with his kind of personality all the time. This location is very large and they seemed to have a lot of selection of everything from phones to phone covers, speakers, smart watches and much more. They seemed to be well stocked with each item as well. I'd definitely come here whenever I needed something for my phone. A plus for me for this location! Thank you for making my experience a positive one.
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