I've been going to this place for several months now. Originally I thought I'd use my benefits plus try to fix slight tension in my back. I really liked the massage therapy, so I tried chiro as well.
I assumed my back tension is just an inevitable "I'm now getting older thing" but actually, it was just something that needed to be fixed. I chose Jacky as my therapist as he had the most positive reviews online.
Massage therapy (deep tissue) was something new to me and admittedly it's quite painful at times but you can always communicate your concerns to the therapist so everything is done within your comfort level.
It's also very easy to make/change appointments with their online system but the place does get busy because of its popularity. I also like that it sends you an appointment reminder 3 days prior so it's easy to reschedule if needed.
I haven't tried other practitioners but Jacky really cares about his business, and more importantly his patients. He has a really great attitude and is always friendly and attentive. I recommended him to my friends too, especially after hearing a few horror massage stories from them.