Ok The positive...Good clear HD service... nice UI and on par with the costs if not a little cheaper than other options... the bad... Tends to freeze... Can be frustrating... But had Cox before and the same thing happens... As well I've heard about sat cable companies losing service in cloudy or windy weather... So its al relative. if I'm honest id rather cut cable and stream... But until a solid option for cord cutting comes along prism is a solid product.
We contacted costumer service... that was frustrating because they kept transfering us to another person who couldnt help us for what turned out to be almost 45 minutes... having said that, when the repair person came to the house... he was just the nicest guy. My wife and I were so glad that they sent him. After he left we seemed to not care so much about the phone craziness.... Nice work Centurylink.....
Now get that phone system fixed.