The gentleman who owns this franchise needs a refresher course in how not to be a jerk to potential customers. Went in there over the lunch hour to grab a coffee on the way to a meeting. As soon as I got in he started hovering around the coffee bar. I was debating what size I was going to get and reached for a cup at which point he said "those are for paying customers". I sort of looked at him and stopped in my tracks and walked out. Never again.