If I.could give an extra star I would. Our a/c went out and I called out 6 companies. Flores quoted the highest quality unit at the lowest price. Miguel answered all of my phone calls and was friendly and professional. I was nervous as it's a huge purchase and usually deals like this are too good to be true. He showed up when he said (the next morning for install) his team was polite and friendly and I got a quality unit and a quality install at an amazing price. I used him.based on his yelp reviews and am so glad I did!!