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| - I originally tracked down my former eye doctor, Dr. Carolyn Cruvant, whom I saw for exams for over 15+ years, and discovered she was now at Shepherd Eye Center. Unfortunately, I learned Dr. Cruvant doesn't do eye surgeries, so I chose the next best person; Dr. Steven Hansen to perform cataract surgery. This was done in 2016 on both eyes. I liked Dr. Hansen's honesty, professionalism, and bedside manners. I felt very comfortable having him do my eye surgery. No second guessing about him. I chose to have distance lenses because I always had to wear glasses to see far away. I didn't want two separate lenses in each eye to be able to see close up and far away. I should have listened because now that I can see far away, having to read close up is horrible! I needed reading glasses! You don't realize how many times during the day that you need to read or look at something close up and you are literally blind. So, I decided instead of wearing reading glasses hanging from a jewelry chain around my neck all day, I would go back to tri-focals that I originally wore before surgery. You need distance, computer, and close up reading to get by. At least when I'm watching television I don't need my glasses anymore. That is a plus for me! Around October 2017, I started getting "floaters" in my left eye. It got worse, so I saw Dr. Hansen again this week and I need laser surgery to clear up a routine problem that occurs in some patients having cataract surgery. Outpatient laser surgery, you can see right afterwards and drive yourself home. I'm very happy with Dr. Hansen and his work. The ONLY complaint I have is with the optical department in Summerlin. I ordered glasses and wanted a DARK tint that transitioned outside and was assured by the salesperson the grey tint would be best. When I got my expensive eyeglasses, the tint wasn't dark. I figured I needed to wear them outside in the sun for a few days to get the lenses to darken with use. When I brought them back with my tint concerns, I was informed the transition glasses don't go really dark outside. The salesperson that sold me my glasses and gave me false tint information wasn't working that day. Because I chose to return the glasses, and wouldn't take "no" for an answer due to false representation of the salesperson, I had to sign a form after a manager reviewed my complaint, and I was "banned" from further purchases in the optical department. Talk about salt in the wound and being insulted. Bottom line: Choose Dr. Steven Hansen as your surgeon and stay away from buying eyeglasses in their optical department!
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