I have been purchasing dog food here for approx 1-1/2 years. Today will be the last time. It was the third incident of horrible customer service & enough is enough.
The first incident involved being sold a supplement for my cat, only to discover that written in BOLD LETTERING on the bottle, it read NOT FOR CATS. Thankfully I discovered it before leaving the store. However I was told by the young man that they have had great success using it for cats! What??
The second incident was when I was purchasing food for my new puppy. The young man asked what type of dog, and when I responded that I was purchasing a pure bred from a breeder out of state, he proceeded to "scold" me for not rescuing a shelter dog!
The third and final incident was today. They offer a bogus hand written loyalty program. I have purchased at least a dozen bags of food over the past year and a half. Today the clerk said it was my 3rd bag!! Done!! BYE BYE!