I have had only negitive experiences with this dealership and service department. The sales and service department are very greedy and will attempt to rip you off if you allow them. My last visit was for an oil change on my 2011 Camry. The service representative quoted me $83.00. I drove across the parking lot to Mazda who completed the service for $23.00. I would highly recommend Desert Toyota on W. Sahara for your toyota vehicle purchase or service.