I have been with Dr. Lapore for over 14 years now and have followed his practice to all locations. I have never had bad service from the receptionist, nurse or any staff. The office is very quick to see any child as soon as they can, and as a friendly service ANY doctor office is doing a favor by submitting our bills to the insurance. It really is the patients responsibility to make sure all the expenses are paid, but this staff works hard to make sure all payments are received and if there is an issue they tell you what you need to do in a kind courteous way, and help you resolve the issue quickly ( this has happened a couple times too me). I have 3 boys that seen Dr. Lapore since they were born and I have never had an issue what so ever. When my boys were babies, one of my twins was hospitalized suddenly and the Dr and his wife stayed with my sick son so I could go home and shower and see my other 2 boys for a couple of hours. I DON'T KNOW ANY DR. THAT WOULD DO THAT!! I love this office and highly recommend it to anyone!- Wish I could go here!