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| - Most of the food quality was pretty good, but service was very iffy, and prices weren't the best.
Before visiting the venue, I checked out their menu at http://thefriendlygreek.com/Menu.pdf on their site, and I really liked the prices as well as a bunch of things on their menu. That menu however seems to be outdated, as everything is much pricier on-location, so that was a big disappointment.
So m'lady and I were heading to this venue with a group deal. I realized that we needed a reservation when we got there, so I called them from my cell at the parking lot asking when the soonest reservation available was. The response I got was that the latest I could come in was in a half an hour. I asked when the earliest I could come in was and the person on the phone kept telling me the same thing (kept repeating "latest") and said that they had a big group currently. I could see through the windows that they had quite a few available tables, but I let it go and went ahead with the reservation.
When we got there, we noticed a sign on the door saying that for people with group deals, we had to have a reservation and hand the group deal to the host(ess) before being seated. When we got to the sign that said "wait to be seated", the hostess came over to us. I told her we had a reservation under my name and tried handing her the group deal voucher as mentioned on the sign. She ignored the voucher and sat us down. We then had 2 waitresses fighting over who should serve us.
There was an issue with my drink where they ran out of iced tea and said they would replace the bag at their fountain. Then, they were unable to find the bag to make more, so they gave me a can. I never got offered a refill :-/
Aside from that, our calamari had something that looked like plastic in it. When I told our server, she went to the manager (who seemed to also be the cook) and he said that that was a part of the cartilage. I Googled "calamari cartilage" and it turns out that removing it is a part of the process when making calamari.
M'lady tried to order 2 different "vegetarian" dishes, both of which they said they were out of the ingredients to make. I really wanted something with mushrooms which they also told me that they didn't have any :-S
We were served our Saganaki Opa with no side-plates, so it was a bit tricky to eat. We ended up asking for side-plated when our calamari came.
So all-in-all, our experience was very poor. We also saw some people who came to pick up some "to-go" food they had ordered on the phone and they had forgotten to make it. It sounded like that wasn't the first time that these people had this kind of experience with this location.
I'm definitely not going back at the very least to this location of Friendly Greek based on this experience.
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