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| - Something has got to be done about the abominable service at The Bread Company.. It's such a shame because their food is not bad, but the service is so badly below standard, I decided I am simply never coming back here.
There is one particular worker with tattoos on his arm who is very insolent towards customers, raising his voice at them for asking questions.
For months, I've ordered a grilled sandwich to pick up for lunch time, and the result is totally random. If the owner (tall bald guy) is there when you call, chances are you'll get a good sandwich with the potatoes and salad on the side, but if he's not there, watch out: there's no telling what you'll get. Sometimes they include potatoes and salad with the sandwich, sometimes they don't. Sometimes they slice the sandwich, sometimes they don't. Sometimes the sandwich is available since the grill is on, and other times it's not even available since they turn off the grill in the middle of the day to save money randomly.
Today for example, I went to pick up my grilled sandwich to-go, and was surprised to see that on this occasion there were no potatoes and salad included, even though two weeks ago I ordered around the same time and they were included. So I asked the short-haired lady in front of me behind the register, "are there potatoes and salad?" (pointing at the sandwich) and she stared directly at my eyes without answering! So I repeated the question and she stood there completely quiet, staring at me without answering, when the tattooed arm punk butted in our conversation, cocked his head at me and yelled, "didn't we go over this already?!"
Don't bother coming here. Unless the owner fires some of the incompetent and insolent flunkies buzzing behind the counter soon, this place needs to go out of business ASAP.
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