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  • I found these guys using Thumbtack and I've had the worst experience imaginable. Before being contacted by them I had utilized 2 other companies who did a great job the first time, then did about half the work and collected their pay on future visits. Needless to say, I was very nervous hiring a new company having been burned by laziness and dishonesty in the past. JC was the one who came to my property for my initial quote, and he promised me the company was very professional and would take care of all of my trees, palms, bushes, and weeds. However, when I came back into town after agreeing to have them come out I noticed that they had cleaned up my weeds and leaves, and trimmed my bushes in front, but did no work to any of my other trees, any of my palms, and various other plants on my property. I have a total of about 15 various plants and trees and they took care of 1 thing! In my frustration I reached out to Roman Galas to resolve the problem. Roman assured me that they would send a crew out to trim everything that was missed. The crew came out and trimmed two more trees and left my property without taking care of any of my palms or other plants that were promised to have been taken care of in the initial clean up. 2 times a crew came to my property (unsupervised) and they still couldn't do an entire job! How dishonest! Now they are trying to charge me for an initial cleanup and for a maintenance visit! Unreal! I told you that continuing to work with you was contingent on you FIXING THE PROBLEM. Instead, you send a crew out and STILL DON'T complete a full job and then try to charge me for it. I also requested a call from the owner and have received 0 correspondence. DO NOT USE THIS COMPANY.
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