The man who helped me was very professional and kind. The process from looking at the car to signing papers to getting ready to drive off the lot with a new car was smooth and I didn't feel like I was pushed one way or the other. Very relaxed atmosphere at the dealer. The employees I spoke to while waiting for things to be taken care of were also kind and helpful. They seemed glad to work there, which is always a good sign. They made sure to make the car squeaky clean and even had someone show me how to use all the features of the vehicle and answer any of my questions about it before driving away in my new car. I am a very satisfied customer.