What an amazing place, start to finish one of the best nights my husband and I have had in Ohio and there have been plenty of wonderful nights here! I made reservations on Friday morning for Saturday night, all they had was 4:30 and 9pm so I chose the 4:30 time slot. We were attending the Chagrin Theater across the street at 8pm. The Chef answers my calls and was so pleasant and helpful. We arrived on time and our table was at the window over looking the falls - beautiful! The decor is elegant, a bit rustic and subdued. It breaths comfort and warmth. The GM sat us and the manager on duty came out and introduced himself, he had heard it was our first time at Jekyll's. He also brought us a complimentary serving of the truffle chips with balsamic reduction and Gorgonzola - epoch!!!! I am not a truffle person AT ALL but I have to say the combination of flavors was wonderful. We also ordered the calamari and pepper - yummy a salad each and steaks (Hawaiian ribeye for me) (filet for my husband). The food was fantastic - everything cooked to the right temperature and seasoned perfectly. Several times during the evening the staff came and checked on how we were liking the service and we felt well attended too but not too much and never rushed. We ended with coffee and a shared desert. Just lovely . I would also like to mention there were several special occasions being celebrated around us (birthdays, bridal, anniversary) and each celebrated individual received a had written card from the staff and special touches like rose petals and napkins folded into roses for the anniversary. Really a classy place. Deserving of 10 stars