Everyone on the staff was helpful and kind. Our dog ingested poison and was sent to Blue Pearl on the recommendation of her vet for 24 hour care. Our dog Trixy needed to stay over 2 nights based on the amount of poison she ingested. We were checked in quickly and offered to see Trixy before we left. We were invited to stop in and see our dog or call anytime of the day or night to check on her. Once Trixy came home they called us to check on her later the same day. The facility was clean, which says a lot when you have sick pets 24/7.